Privacy Policy
1. Background
1.1 This Privacy Notice explains how Pixflow Fund Management Plc, its subsidiaries and its affiliates, together Controllers (referred to collectively as “Pixflow” “we”, “us” or “our”), collect and process certain Personal Data. Pixflow is responsible for ensuring that it uses that Personal Data in compliance with data protection laws.
1.2 At Pixflow we respect the privacy of individuals and we are committed to keeping all your Personal Data secure. This Privacy Notice (“notice”) applies to individuals outside our organisation with whom we interact, including but not limited to visitors to our website; clients and their personnel; vendors and service providers; visitors to our offices; and registrants for Pixflow events (together, “you”).
1.3 We use the following definitions in this Privacy Notice:
“Personal Data” means any data which relates to a living individual who can be identified from that data or from that data and other information which is in the possession of, or is likely to come into the possession of, Pixflow (or its representatives or service providers).
In addition to factual information, it includes any expression of opinion about an individual and any indication of the intentions of Pixflow or any other person in respect of an individual.
2. The products and services we provide
2.1 This Privacy Notice concerns the following categories of information that we collect about you when providing the following products and services (together, the “services”):
(A) Information we receive through our websites ("Massive Dynamic Websites");
(B) Information we receive through our products ("Massive Dynamic Products");
(C) Information we receive through our support, mobile security solution or cloud-based services ("Massive Dynaamic Services").
3. The types of personal data we collect
3.1 Many of the services offered by Pixflow require us to obtain Personal Data about you in order to perform the services we have been engaged to provide. In relation to each of the services described at section 2.1 above, we will collect and process the following Personal Data about you:
- basic Personal Data (such as first name; family name; job title; company name; company email address; business phone number; business address; city; postcode; country).
Information that we collect or generate about you.
This includes (by way of non-exhaustive list):
- a file with your client records and contact history to be used for enquiry purposes so that we may ensure that you are satisfied with the services which we have provided to you;
- details of site and marketing/communication preferences.
4. How we use your information
4.1 Your Personal Data may be stored and processed by us in the following ways and for the following purposes:
for ongoing review and improvement of the information provided on Massive Dynamic Websites to ensure they are user friendly and to prevent any potential disruptions or cyber-attacks;
to conduct analysis required to detect malicious data and understand how this may affect your IT system;
for statistical monitoring and analysis of current attacks on devices and systems and for the on-going adaptation of the solutions provided to secure devices and systems against current attacks;
for in-depth threat analysis;
to understand your needs and interests
for the management and administration of our business;
to allow you to use and access the functionality provided by the Pixflow Products
to assess your application for Pixflow Products, where applicable
to set up customers to use Pixflow Products
to understand feedback on Pixflow Products and to help provide more information on the use of those products and services quickly and easily;
to communicate with you in order to provide you with services or information about Pixflow and Pixflow Products
in order to comply with and in order to assess compliance with applicable laws, rules and regulations, and internal policies and procedures
for the administration and maintenance of databases storing Personal Data
4.2 However we use Personal Data we make sure that the usage complies with law and the law allows us and requires us to use Personal Data for a variety of reasons, including but not limited to the following
in order to perform our contractual obligations
where we have obtained your consent
where we have legal and regulatory obligations that we have to discharge
where we may need to do so in order to establish, exercise or defend our legal rights or for the purpose of legal proceedings
the use of your Personal Data as described is necessary for our legitimate business interests, such as
- allowing us to effectively and efficiently manage and administer the operation of our business
- maintaining compliance with internal policies and procedures
- monitoring the use of our copyrighted materials
- enabling quick and easy access to information on Pixflow Products
- offering optimal, up-to-date security solutions for mobile devices and IT systems
- obtaining further knowledge of current threats to network security in order to update our security solutions and provide these to the market
4.3 We will take steps to ensure that the Personal Data is accessed only by employees of Pixflow that have a need to do so for the purposes described in this Privacy Notice.
5. How we safeguard your information
5.1 We have extensive controls in place to maintain the security of our information and information systems. Appropriate controls (such as restricted access) are placed on our computer systems. Physical access to areas where Personal Data is gathered, processed or stored is limited to authorised employees.
5.2 As a condition of employment, Pixflow employees are required to follow all applicable laws and regulations, including in relation to data protection law. Unauthorised use or disclosure of confidential client information by a Pixflow employee is prohibited and may result in disciplinary measures.
6. How long we keep your personal data
6.1 How long we will hold your Personal Data for will vary and will be determined by the following criteria:
-the purpose for which we are using it – Pixflow will need to keep the data for as long as is necessary for that purpose;
-legal obligations – laws or regulation may set a minimum period for which we have to keep your Personal Data.
7. Your rights
7.1 In all the above cases in which we collect, use or store your Personal Data, you may have the following rights and, in most cases, you can exercise them free of charge. These rights include:
-the right to obtain information regarding the processing of your Personal Data and access to the Personal Data which we hold about you;
-the right to withdraw your consent to the processing of your Personal Data at any time. Please note, however, that we may still be entitled to process your Personal Data if we have another legitimate reason for doing so. For example, we may need to retain Personal Data to comply with a legal obligation;
-in some circumstances, the right to receive some Personal Data in a structured, commonly used and machine-readable format and/or request that we transmit those data to a third-party where this is technically feasible. Please note that this right only applies to Personal Data which you have provided directly to Pixflow;
-the right to request that we rectify your Personal Data if it is inaccurate or incomplete;
-the right to request that we erase your Personal Data in certain circumstances. Please note that there may be circumstances where you ask us to erase your Personal Data but we are legally entitled to retain it;
-the right to object to, or request that we restrict, our processing of your Personal Data in certain circumstances. Again, there may be circumstances where you object to, or ask us to restrict, our processing of your Personal Data but we are legally entitled to refuse that request;
-the right to lodge a complaint with the relevant data protection regulator if you think that any of your rights have been infringed by us.
7.2 You can exercise your rights by contacting us
