Pixflow APP Privacy Policy for Pixflow
Last updated: June 8, 2026
1. Introduction
Pixflow (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy describes the types of information we may collect from you or that you may provide when you use the **ReLook by Pixflow** mobile application (the “App”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
2. Scope of this Policy
This Privacy Policy applies to information we collect:
– Through the ReLook mobile application (iOS and Android)
– Through email and other electronic communications between you and Pixflow
– When you interact with our content, advertisements, analytics, or support services
AI Data Processing and Face Data
ReLook uses artificial intelligence technology to provide AI-powered photo generation and transformation features, including professional portraits, face aging, age regression, and similar effects.
To provide these features, users may upload photos containing facial images (“Face Data”). Face Data is processed only for the purpose of generating the requested AI result.
Uploaded photos and Face Data are securely transmitted to our third-party AI processing providers, including Segmind and required infrastructure providers.
ReLook does not permanently store, retain, sell, or use uploaded photos or Face Data for advertising or AI model training purposes.
Photos and Face Data are temporarily processed only during the generation process and are automatically deleted after processing is completed.
Third-party AI providers process this data only to provide the requested service and according to applicable privacy and security requirements.
This policy does not apply to:
– Information collected offline or through any other means
-Third-party services, websites, or applications that may link to or from ReLook
By using ReLook, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not use the App.
3. Children Under the Age of 16
ReLook is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information to us, please contact us at [[email protected]](mailto:[email protected]), and we will promptly delete the information.
4. Information We Collect
We collect limited personal and non-personal information.
4.1 Information you provide directly
– Email address (for account registration, authentication, purchases, or customer support)
– Facial images contained within uploaded photos (“Face Data”) used only for AI image processing and generation
4.2 Information collected automatically
– Device information
– App usage information and analytics
– Crash reports and diagnostic information
– Cookies or similar technologies where applicable and with consent
We do not intentionally collect sensitive information such as government identification numbers, physical addresses, or payment card information.
5. How We Use Your Information
We use collected information to:
– Provide and operate ReLook’s services
– Generate AI-powered image transformations and visualizations
– Process user requests and support inquiries
– Improve app performance and user experience
– Monitor usage trends and technical issues
– Protect against fraud, abuse, or unauthorized access
– Comply with legal obligations
We may use aggregated and anonymized information for analytics and product improvement purposes.
6. Cookies and Tracking Technologies
Where applicable, ReLook may use cookies, analytics technologies, and similar tools to:
• Understand how users interact with the App
• Improve functionality and performance
• Measure usage trends and engagement
Users may manage cookie preferences through their device or browser settings where available.
7. Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share limited information with:
• Analytics providers and infrastructure providers
• Cloud hosting and storage providers
• AI processing service providers that help deliver ReLook’s functionality
• Service providers operating under confidentiality obligations
We may also disclose information if required by law or when necessary to protect our rights, users, or property.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no internet-based service can guarantee absolute security.
9. User Uploaded Images and AI Processing
When you upload images to ReLook:
• Your image may contain facial information that is processed to generate the requested AI output.
• Images and Face Data are used only for generating your requested result.
• Images and Face Data are not stored permanently after generation is completed.
• Images and Face Data are not used to train AI models.
• Images are not sold, shared for advertising purposes, or used for any purpose unrelated to providing ReLook features.
Pixflow does not use uploaded images to train its own AI models unless explicitly disclosed and separately authorized by you.
By uploading content, you consent to the secure transfer and processing of your images for the purpose of providing ReLook’s AI-powered features.
10. International Data Transfers
ReLook is available worldwide. By using the App, you understand that your information may be transferred to and processed in countries outside your country of residence where privacy laws may differ. Where required, we take appropriate safeguards to protect personal information transferred internationally.
11. User Rights and Choices
Depending on your location and applicable law, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to certain processing activities
• Withdraw consent where consent is the legal basis for processing
To exercise your rights, contact us at [[email protected]](mailto:[email protected]).
12. GDPR Compliance
If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar privacy laws, you may have additional rights under applicable regulations, including the General Data Protection Regulation (GDPR).
These rights may include:
• Right of access
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
We process personal information only where there is a lawful basis, including:
• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
To exercise GDPR-related rights, contact us at [[email protected]](mailto:[email protected]).
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted within the App or on the applicable website and will become effective upon posting. Continued use of ReLook after changes become effective constitutes acceptance of the updated Privacy Policy.
14. Contact Information
If you have questions or comments about this Privacy Policy or our privacy practices, contact us at:
ReLook by Pixflow
Paris, France
For privacy-related questions, requests, or concerns, please contact us at [email protected].
